Fairfield — HQImage: map-fairfield.jpg · 1200×675
Contact
Talk to a clinician, not a queue.
One number reaches all four clinics. Intake clinicians answer during business hours — after hours, leave a message and we'll call by 10am the next business day.
Email & referrals
Referrals are triaged by a clinician within one business day. For urgent clinical concerns, always phone first.
Online referral form →Visit us
Four clinics across NSW
CarlingfordImage: map-carlingford.jpg · 1200×675
Carlingford Clinic
GordonImage: map-gordon.jpg · 1200×675
Gordon Clinic
KanwalImage: map-kanwal.jpg · 1200×675
Kanwal Central Coast
Common questions
Before you call
Do I need a GP referral?
No. NDIS and aged care referrals don't require a doctor's letter — anyone can refer, including participants themselves. For Medicare care plans (EPC), your GP provides the plan and we handle the rest.
How quickly can I be seen?
Intake calls you back within one business day, and first appointments are typically offered within ten business days — sooner for urgent clinical needs. Complex care and home modification timelines depend on assessment scope.
Do you do home visits?
Yes — across Western Sydney, the North Shore and the Central Coast. Select "Home visit" in the referral form or tell us on the phone and we'll match you with the nearest clinician.
Which NDIS plan types do you accept?
All of them — agency-managed, plan-managed and self-managed. We issue service agreements within 48 hours and invoice your plan manager directly where applicable.
Can you bill my Home Care Package provider directly?
Yes. With your consent we set up direct billing with your HCP provider so there are no out-of-pocket costs to chase or claim back.
Still deciding? Call it in.
A two-minute conversation beats a week of wondering. Our intake team can tell you exactly what's possible with your funding.
Call 1800 244 271